Hyundai Motor India Receives 5 Model-Level Awards
- Hyundai Motor India Receives 5 Model-Level Awards in J.D. Power 2019 India Initial Quality StudySM (IQS)
- Recognized for Highest Level of Initial Quality for the Trendsetter Brands – SANTRO, ELITE i20/ACTIVE, VERNA, VENUE, and CRETA
Initial quality is measured by the number of problems experienced per 100 vehicles (PP100) during the first 2-6 months of ownership, with a lower score reflecting higher quality. The 2019 India Initial Quality Study (IQS) is based on responses from 6,051 new-vehicle owners who purchased their vehicle from October 2018 through October 2019. The study includes 66 models from 13 makes. The study measures problems experienced by new-vehicle owners during the first two to six months of ownership and examines more than 200 problem symptoms in eight problem categories (listed in order of frequency of reported problems): engine/transmission; heating, ventilation and cooling (HVAC); driving experience; vehicle exterior; features, controls and displays; vehicle interior; audio, entertainment and navigation (AEN); and seats.
Commenting on the Achievement, Mr. S.S. Kim, MD & CEO, Hyundai Motor India Ltd. said, “We are overwhelmed and delighted to be ranked as No. 1 in the J.D. Power 2019 India Initial Quality StudySM (IQS) for 5 of our trendsetter brands. As a Customer-Centric organization, we are committed to delivering the top quality products to our customers offering Quality Time to make their life a ‘Happy Life’. As a Lifetime Partner and beyond, we will continue to create path-breaking products and foster new manufacturing technologies to stay ahead of time of the Indian automobile industry.”
Study Rankings
· Hyundai Santro (54 PP100) ranks highest in the compact segment.
· In the premium compact segment, Hyundai Elite i20/Active ranks highest with 57 PP100.
· Hyundai Verna (63 PP100) ranks highest in the midsize segment.
· Hyundai Venue (52 PP100) ranks highest in the compact SUV segment while
· Hyundai Creta (63 PP100) ranks highest in the SUV segment.
