OYO Revises Check-In Rules: Proof of Marriage Now Required

OYO, a prominent hotel booking platform, has revised its check-in policy, now prohibiting unmarried couples from booking rooms. Previously, OYO permitted any individuals over 18 with valid identification to reserve rooms, serving as a convenient option for couples seeking privacy. However, starting this year, the company mandates that couples provide valid proof of marriage during the booking process.
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This policy change will initially be implemented in Meerut, Uttar Pradesh, with plans to expand to other cities based on feedback. OYO's CEO, Ritesh Agarwal, stated that the company is committed to promoting safe and responsible hospitality practices. He emphasized that while respecting individual freedoms, it's important to align with local social sensibilities and work with law enforcement and civil society groups in the markets they operate.
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OYO aims to establish itself as a brand that guarantees a safe experience for all kinds of travelers, including families, students, and solo travelers. As part of this initiative, the company has launched countrywide programs like joint seminars on safe hospitality with police and hotel partners.
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The new policy grants OYO's partner hotels the discretion to reject couple bookings if valid proof of marriage is not provided.